Terms and Conditions

1. Overview

By accessing or purchasing from Misskloosiv, you agree to be bound by these Terms and Conditions. These terms are designed to ensure a clear, fair, and consistent experience for all customers.

2. Eligibility

By using this site, you confirm that you are at least the age of majority in your place of residence or have consent from a parent or guardian.

3. Products & Availability

All products are released in limited quantities and are subject to availability. We reserve the right to modify, discontinue, or update products at any time without prior notice.

We aim to display items as accurately as possible. However, colours and finishes may vary depending on your device and lighting conditions.

4. Orders, Production & Cancellations

  • If an order has already been processed or shipped, cancellation may not be possible.

  • We reserve the right to refuse or cancel orders due to suspected fraud, stock issues, or pricing errors.

5. Returns, Exchanges & Refunds

You must notify us of your intent to return within 7 days of receiving your order.

Items must be:

  • Unworn

  • Unwashed

  • In original condition with tags attached

Return shipping costs are the responsibility of the customer unless the item is faulty or incorrect.

Refunds are issued to the original payment method once items are received and inspected.

Original shipping fees are non-refundable.

We reserve the right to reject returns that do not meet these conditions.

6. Faulty or Incorrect Items

If you receive a faulty or incorrect item, please contact us within 7 days of delivery with supporting images. We will assess and arrange a refund, replacement, or resolution.

7. Store Credit & Final Sale

Where applicable:

  • Store credit does not expire

  • Items purchased using store credit will be final sale

8. Customs & Import Duties

Customers are responsible for any customs duties, taxes, or import charges applied by their local authorities.

9. Chargebacks & Misuse

We reserve the right to cancel orders, refuse service, or restrict access in cases of suspected fraud, chargebacks, or abuse of our policies.

10. Accuracy of Information

We reserve the right to correct errors and update information at any time.

11. Intellectual Property

All content on this website iincluding designs, images, branding, and written content is the property of Misskloosiv.

We may use third-party tools and services. We are not responsible for their content, policies, or performance.

13. Limitation of Liability

Nothing in these Terms limits or excludes liability where it would be unlawful to do so, including liability for death, personal injury, or fraud.

Subject to this, Misskloosiv shall not be liable for any indirect, incidental, or consequential damages, including but not limited to loss of profit, data, or opportunity.

Our total liability is limited to the amount paid for the item purchased.

14. Termination

We reserve the right to suspend or terminate access to our services if these Terms are breached.

15. Changes to Terms

We may update these Terms at any time. Continued use of the website constitutes acceptance of any changes.

16. Consumer Rights

Nothing in these Terms affects your statutory rights under applicable consumer protection laws.

17. Contact

For any questions, please contact us at info@misskloosiv.com